How many of you out there are unhappy with your current phone company? Do you feel like you are being ripped off and taken advantage of. Well I'm going to share with you how to get better customer service and better products as well as guard against telecommunication industry tricks I will also share with you some of the common problems with telecommunication industry services today.
Some companies in the telecommunication industry will do anything to get your business as the telecommunication industry is so competitive they even use really dirty tricks to do this, Below are just a couple of the tricks telecommunications industry companies use which you should be aware of.
1. Picking. This is a very sneaky way of getting your business and laws have done a great job of putting an end to it, but it still happens from time to time. 'Picking' is when a communications carrier gets your business by your 'something' unaware authorization. You fill out some form to win a prize or answer a survey and the next thing you know, you've been switched without knowing it and suddenly your outrageous bill is your only indication that something is horribly wrong.
2. Slamming – This is just what it sounds like, you go to bed using one service and wake up using another and you'll never know it until you've gotten that outrageous bill.
A lot of telecommunication companies out there in the telecommunication industry use all kinds of creative ways to get your business, none of which is really based around approaching your business.
The best advice I can give you to avoid these problems is to have a personal telecommunication industry specialist who is assigned to make sure all of your telecommunications needs are being met. The assigned telecommunications specialist will make sure all your services are being provided at not only the best rate, but also with the best in customer service. I'm not talking about hiring someone for this, but finding a company that allows its reps to provide that 'direct link' to the company.